This Privacy Policy explains how Synthcore Tech LTD (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website synthcoretechltd.com or use our services.
We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Cyprus Law 125(I)/2018 on the protection of natural persons with regard to the processing of personal data.

1. Declaration of Privacy Policy

We are committed to respecting your privacy and protecting your personal data.
This Policy sets out what data we collect, how we use it, with whom it may be shared, and how it is protected.
By using our website or services, you agree to the practices described in this Policy.
If you do not agree, please do not use our website or provide any personal data.

2. Collectable Information

We may collect the following types of personal information:

• Information you provide directly – your name, email address, phone number, company name, job title, project details, and billing information when you contact us, request a quote, or sign a contract.

• Automatically collected data – IP address, browser type, operating system, referring URLs, pages viewed, access times, and other analytical data through cookies and similar technologies.

• Third-party information – data we may receive from analytics providers, social media, or partners assisting in our operations.

We do not intentionally collect sensitive data (e.g., racial origin, religious beliefs, or health information) unless required by law and with your explicit consent.

3. Disclosure

We do not sell, rent, or trade your personal information.
We may disclose data only to:

• Service providers and partners who process data on our behalf (e.g., hosting, email, analytics, accounting, or IT security providers) under GDPR-compliant agreements.

• Authorities or regulators where required by law, regulation, or legal process.

• Business successors if our company merges, reorganizes, or transfers its assets, provided data remains protected.

All third parties are obliged to respect the confidentiality and security of your data.

4. How This Information Will Be Used

We use your information to:

• Respond to enquiries, provide quotations, and deliver our services.

• Communicate about projects, invoices, or support matters.

• Improve our website, services, and customer experience.

• Send marketing materials only when you have consented.

• Fulfil legal obligations such as tax, accounting, or compliance requirements.

The lawful bases for processing include contract performance, legitimate business interest, consent, and legal obligation under Articles 6(1)(a–f) of the GDPR.

5. What Are Cookies and How We Use Them

Cookies are small text files placed on your device when you visit our website.
They help us recognize your browser, store preferences, and improve site performance.

We use:

• Essential cookies – necessary for site operation (e.g., session management).

• Analytics cookies – help us understand website traffic and user behaviour.

• Preference cookies – store language or layout settings.

You can control or delete cookies in your browser settings. Some features may not function properly if cookies are disabled.

6. Storage

Your personal data is stored securely on servers located within the European Economic Area (EEA) or in countries offering adequate protection under EU law.
We retain data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting obligations.
When no longer needed, data is securely deleted or anonymised.
We apply appropriate technical and organisational measures (encryption, restricted access, firewalls) to prevent unauthorised access, loss, or misuse.

7. Changes to Our Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes.
Any updates will be published on this page with a revised “Last Updated” date.
Significant changes will be communicated via email or website notice.
Continued use of our website or services after changes take effect constitutes your acceptance of the updated Policy.